Optigo Networks Blog

Bridging the MS/TP Gap

We’ve all been there. Your network is acting up -- devices aren’t responding, or lights are turning on at the wrong time -- and you have no idea why. If you’re lucky, you are a Wireshark pro with a remote login to the network and can use this to capture traffic and source the problem. You dig around and discover the problem is in the MS/TP network.

Meet Ryan Hughson: New Optigo Networks Manager of Building Solutions

Optigo Networks is thrilled to announce our recent hire of Ryan Hughson, a veteran of the building automation industry and long-time champion of Optigo Networks, as Manager of Building Solutions. Ryan joins Optigo Networks with 15 years of experience in building automation, having left his position as product manager for Delta Controls.

Reduce troubleshooting time with Optigo Networks at AHR Expo

Optigo Networks is off to Las Vegas, Nevada, for the upcoming AHR Expo, January 30 - February 1. AHR is the world’s largest Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) marketplace, and over 60,000 industry professionals are expected to attend.

Revolutionizing site monitoring with Contemporary Controls and Optigo Networks

When your MS/TP network breaks down and you have to capture data for diagnosis, you’d better hope you’re in the building. Otherwise, it means driving to site for the lengthy process of locating the router in question, using your USB dongle to capture the network data you need, and then sorting through the packets in Wireshark to untangle the issue. 

IoT in Canada: Optigo Networks featured in Public Policy Forum report

There is massive potential for growth in the Internet of Things (IoT) and smart building technology: McKinsey put IoT near the top of its list of disruptive tech with big economic impact, and a TELUS/IDC report

How healthy is your MS/TP network?

This is why Visual BACnet has three diagnostic checks for MS/TP traffic.

I’m going to focus on the top two diagnostic checks: using “Average Token Round-Trip Time” and the “Standard Deviation of Token Round-Trip Time” to assess your MS/TP network. (Need help capturing an MS/TP file in Wireshark? Steve Karg can help you here!)

Introducing team accounts and much more!

Our team has been hard at work building some great new features for you, including team accounts, file sharing, and view-only mode! Here are a few of the new features you will see in Version 1.8.

Testing Visual BACnet at BACnet Plugfest 2016

At the end of September, Optigo’s VP Product Management, Dan Ronald, and Software Engineer, Daniel Tan, took Visual BACnet to BACnet PlugFest at the University of New Hampshire in Durham, NH. They spent 3 days working with engineers, developers and experts from major BACnet device manufacturers to test their products and ensure interoperability.  

Best practices for capturing packets to use in Visual BACnet

We often have people ask us how to create a packet capture, or pcap file, to use in Visual BACnet. While any pcap should give you some insight into your network, there are some best practices that vary depending on what you are trying to discover.

The optimal duration depends on the intended use of the pcap file.